Information We Collect

Information You Give Us Directly

When you sign up for our learning programs or contact us, you share certain details with us. Here's what we typically collect:

• Your name and email address when you create an account or subscribe to our newsletter
• Phone number if you choose to provide it for course updates
• Payment information when you enroll in paid courses (processed through secure third-party providers)
• Learning preferences and goals you share during registration
• Questions or feedback you submit through our contact forms

Information We Collect Automatically

Like most websites, we gather some technical information when you visit innotechintelli.com. This helps us understand how people use our platform and where we can improve:

• Your IP address and general location (city level, not your exact address)
• Browser type and device information
• Pages you visit and how long you spend on them
• Where you came from (like search engines or referring websites)
• Course progress and completion data when you're enrolled

How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we gather serves specific purposes related to running our education platform:

• Delivering courses: We need your account info to give you access to learning materials and track your progress
• Communication: Sending course updates, answering your questions, and sharing relevant educational content
• Improving our platform: Understanding which lessons work well and where students get stuck
• Processing payments: Making sure you get access to what you've paid for
• Legal compliance: Meeting requirements under Thai law and international education standards

We occasionally send emails about new courses or features, but you can opt out anytime. Check the unsubscribe link at the bottom of any marketing email.

Data Storage and Security

Where Your Data Lives

Our primary servers are located in secure data centers that comply with international security standards. Student data is stored in encrypted databases with regular backups.

How We Protect Your Information

Security isn't something we take lightly. Here's what we do to keep your data safe:

• All data transfers use SSL/TLS encryption (that's the lock icon in your browser)
• Payment information is handled by PCI-DSS compliant payment processors—we never store credit card details on our servers
• Access to student data is restricted to authorized staff members only
• Regular security audits and vulnerability assessments
• Immediate notification protocols if any security incident occurs

Sharing Your Information

We're not in the business of selling student data. Period. But we do work with some third parties to run our platform effectively:

All these partners are required to maintain strict confidentiality and can only use your data for the specific purposes we've agreed upon.

Legal Disclosures

We may disclose your information if required by law, court order, or government request. This is rare, but we're obligated to comply with legal processes in Thailand and cooperate with legitimate law enforcement requests.

Your Rights and Choices

This is your data. You have significant control over how we use it:

Access Your Information

You can request a copy of all personal data we hold about you. Send an email to support@innotechintelli.com, and we'll provide it within 30 days in a readable format.

Correct Inaccurate Data

Notice something wrong in your profile? You can update most information directly through your account dashboard. For anything else, contact us and we'll fix it promptly.

Delete Your Account

If you want to leave innotechintelli, you can request full account deletion. We'll remove your personal information within 60 days, though we may retain some records as required by Thai accounting and education regulations.

• Course completion certificates and transcripts may be kept for legal compliance
• Payment records maintained for tax purposes as required by law
• Anonymized usage data that can't be linked back to you

Opt Out of Marketing

We'll still need to send you essential course-related emails (like enrollment confirmations or important platform updates), but you can unsubscribe from promotional content anytime.

Data Portability

Want to take your data to another platform? We'll provide your information in a commonly used format so you can transfer it elsewhere.

International Data Transfers

While our business operates in Thailand, some of our service providers are located internationally. When your data moves across borders, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by data protection authorities
• Verification that recipient countries provide adequate data protection
• Additional security measures for sensitive information

If you're located outside Thailand and have concerns about data transfers, contact us to discuss specific protections.

Cookies and Tracking Technologies

We use cookies—small text files stored on your device—to make the platform work properly and remember your preferences.

Types of Cookies We Use

• Essential cookies: Required for login, course access, and basic functionality. You can't opt out of these without breaking the site
• Preference cookies: Remember your settings and customization choices
• Analytics cookies: Help us understand how people use our courses

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

Children's Privacy

Our courses are designed for adults seeking financial education. We don't knowingly collect information from anyone under 18 years old. If we discover we've accidentally gathered data from a minor, we'll delete it immediately.

Parents or guardians who believe their child has provided us with personal information should contact us right away.

Data Retention

We don't keep your information longer than necessary. Here's our general approach:

• Active accounts: Data retained as long as your account is open and for 1 year after your last course activity
• Payment records: Kept for 7 years to comply with Thai tax and accounting laws
• Course completion records: Maintained for 5 years to verify educational credentials if needed
• Marketing communications: Deleted within 90 days of unsubscribing

After these periods, we securely delete or anonymize your data so it can't be linked back to you.

Changes to This Policy

We update this policy occasionally as our services evolve or regulations change. When we make significant changes, we'll notify active users via email and post a notice on our website.

The "Last Updated" date at the top tells you when we last revised this document. Continued use of our platform after changes means you accept the updated terms.

For major changes affecting how we handle your data, we'll ask for your explicit consent before implementing them.

Compliance with Thai Law

As a Thailand-based education provider, we comply with the Personal Data Protection Act (PDPA) and relevant regulations from the Ministry of Education. This includes:

• Obtaining clear consent before collecting personal data
• Providing transparent information about data usage
• Implementing appropriate security measures
• Respecting data subject rights under Thai law
• Reporting data breaches to authorities when required

If you have concerns about our compliance with Thai data protection laws, you can contact the Personal Data Protection Committee in Thailand.